Need Help?

FAQ

Do you charge for Shipping?

We do have a standard shipping charge that we apply to all orders under £30. If you have any specific questions, please feel free to get in touch via our contact page.

Can I Pick Up Goods?

Following COVID, we decided to stop all local collection options and this will remain going forward. We offer delivery on all purchases.

Do you Gift Wrap?

Absolutely. If you would like your purchase gift wrapped, whilst placing your order, there is an options called 'Order Notes'. Just be sure to add that you would like your order gift wrapped. We offer this as a FREE service, but the paper will depend on what is in stock at the time. Please specify if gift is for Adult/Child, Man/Women etc to help us get it right for you.

Can I Pay Cash on Delivery?

Unfortunately we only offer payment via card or PayPal. If you need to pay via Direct Deposit, please contact us first. We CANNOT offer Payment on Delivery at this time. 

Need a Different Answer?

If you cannot find what you need on this page please visit our contact page to ask us your question. 

You can also open the chat window bottom right of the page. If we are online, we will be more than happy to help you.

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Happy Customer's are our Goal

We are human too and sometimes we get things wrong. If you have any issues with our service, from the website itself to your order process, delivery, items purchased etc, please do let us know. We aim to have a happy bunch of customers, and you are very important to us. We are not always the cheapest shop on the block, but we make up for that with our customer care, how we listen to your suggestions and feedback, and by seeking out stock that we are proud to offer to you via our web site. Thank you for sharing your day with us 🙂

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